Instead of making a decision on a complaint, the Press Ombudsman may exercise his discretion to refer a complaint directly to the Press Council for decision. The Chair of the Press Council may then activate a sub-committee of the Council to consider the complaint and make a decision.
Either party to a complaint can appeal a substantive decision of the Press Ombudsman, or a decision of a sub-committee of the Press Council when the Press Ombudsman has exercised his power to refer a complaint directly to the Press Council, on one or more of the following grounds:
(i) That there has been an error in procedure.
(ii) That significant new information is available that could not have been or was not made available before the decision was made by the Press Ombudsman or the Press Council sub-committee.
(iii) That there has been an error in the application of the Code of Practice by the Press Ombudsman or Press Council sub-committee.
The procedures for consideration of appeals by the Press Council can be accessed here.
These procedures do not provide for oral hearings.